Nirakaas Hideout

Refund and Cancellation Policy

Refund and Cancellation Policy
At Nirakaas, we understand that plans may change. Our goal is to make the cancellation and refund process as simple and fair as possible. Please read our policy below to understand your options and any applicable fees.

  1. Cancellation Policy
    Free Cancellation: Cancellations made up to [2 days/48 hours] prior to the check-in date will receive a full refund.
    Late Cancellations: For cancellations made within [1 days/24 hours] of the check-in date, a cancellation fee of [30 % of booking cost] will apply.
    No-Shows: If a guest does not check in on the scheduled arrival date without prior notice, the booking will be treated as a no-show, and no refund will be issued.
  2. Refund Process
    Processing Time: Refunds are typically processed within 5-7 business days from the date of cancellation approval.
    Refund Method: Refunds will be credited back to the original payment method (credit card, debit card, bank account, etc.) used at the time of booking.
    Bank Processing Time: Please note that your bank or card issuer may require additional time to process the refund and post it to your account.
  3. Special Circumstances
    Early Check-Out: If a guest checks out before the reserved check-out date, refunds for the unused nights are at the discretion of the management and depend on room availability and demand.
    Booking Modifications: Changes to reservation dates are subject to availability and may affect the refund eligibility and rates.
  4. Contact Us
    For any questions or to request a cancellation, please contact our support team at [nirakaas@gmail.com] or call us at [+918778878755]. Our team will be happy to assist you.